How do I exclude items from a discount coupon on Shopify?

Asked 5 months ago

Hello, I've done my homework on LTV and sales and retention strategies for long-term success, and I'm very happy to say that I have successfully set up my loyalty program! :D Now, here comes my predicament. I've set up coupon codes to be sent to those loyal customers. However, these discounts seem to be on EVERY product in my store. This strategy is going to shoot me in my foot if I cannot exclude the on-sale products from these discounts. I don't want to start over and rethink my strategy. Any pointers would be great! Thanks in advance.

Grover Carney

Sunday, July 31, 2022

First of all, congratulations on successfully setting up your loyalty program!

Moving on to your query, follow these steps carefully to exclude products from a discount coupon on Shopify:

  1. In your Shopify Admin, go to Discount > Products.
  2. Add the "Compare At" price to exclude an item from a discount.
  3. Go to Collection from the left column.
  4. Click Create Collection.
  5. In the conditions tab, select Automated.
  6. Now click on All Conditions and select Compare at Price - is empty.
  7. Hit Save.
  8. All the products that weren't in your discount collection will not show any discounts.
  9. Edit the discount code to make it applicable only for your selected collection.

Pro Tip: Integrate the "Order to Discount" app by Egnition on your Shopify store and make your discount management seamless.

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